Terms of Service

These Terms govern your use of MiningFlow (the "Service"). By creating an account or using the Service you agree to them. If you do not agree, do not use the Service.

1. Eligibility

You must be at least 18 years old and allowed to use crypto-asset services where you live. You are responsible for following the laws of your country, including any tax obligations on your earnings.

2. Your account

• One account per person. Duplicate or shared accounts may be suspended.
• You are responsible for keeping your password, recovery key and two-factor device safe. Anyone who has them can use your account.
• We do not collect an email address. Your recovery key is the only way to reset a lost password. If you lose both your password and your recovery key, the account cannot be recovered.

3. Deposits

• Deposits are made in the coins and networks shown on the deposit screen, through our payment processor. Sending a different coin, or using a different network, can result in permanent loss of funds, which we cannot recover.
• A deposit is credited to your wallet balance after the required blockchain confirmations. Minimum and maximum amounts are shown before you pay.
• Blockchain transactions are irreversible.

4. Mining plans and profit

• Plans are bought from your wallet balance. The price, daily profit, duration and minimum withdrawal of each plan are shown before you buy.
• Profit is credited to your wallet once a day while a plan is active. A purchased plan cannot be cancelled or refunded.
• Mining income depends on factors outside our control, including crypto prices, network difficulty and operating costs. Past results do not guarantee future results. Only use money you can afford to lose.
• We may add, change or withdraw plans for new purchases at any time. Plans you already own keep the terms they were bought with, unless the Service is suspended under section 8.

5. Withdrawals

• Withdrawals are paid to the address saved in your account. Every request is reviewed before it is sent, and we aim to process it within 24 hours.
• For your security, withdrawals are paused for 24 hours after a password reset, withdrawal address change or two-factor change.
• A minimum withdrawal amount applies. We may delay or refuse a withdrawal that we reasonably believe is linked to fraud, abuse or a breach of these Terms.
• You are responsible for entering a correct address. Funds sent to a wrong address cannot be recovered.

6. Referral program

• You may earn commission when people who sign up through your link buy a plan, up to three levels deep. Current rates are shown in your account and may change for future purchases.
• Referring yourself, or using multiple accounts to collect commission, is not allowed. Commissions that look like self-referral are held for review and may be cancelled.

7. Prohibited use

You must not:

• use the Service for money laundering, fraud or any other illegal purpose;
• use funds that are not yours, or that come from illegal activity;
• attack, overload, scrape or try to gain unauthorised access to the Service;
• create accounts automatically or in bulk.

8. Suspension and closure

We may suspend or close an account that breaches these Terms, or when required by law. We may also suspend the Service temporarily for maintenance or security reasons. Where the law allows, the balance of an account closed for fraud or abuse may be withheld.

9. Limitation of liability

The Service is provided "as is". To the extent permitted by law, we are not liable for indirect or consequential losses, for losses caused by blockchain networks, payment processors or wallets outside our control, or for losses caused by your own failure to keep your account details safe.

10. Changes

We may update these Terms. The date at the top shows the latest version. Continuing to use the Service after a change means you accept the updated Terms.